Cozumel Palace

Av. Rafael E. Melgar Km 15 Zona Hotelera Sur, Quin, Cozumel, Mexico, 77600  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Cozumel Palace

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The refined 5-star Cozumel Palace lies within walking distance of The Plaza, Stingray Beach and Palacio Municipal. Since 1988, it has been hosting guests in the heart of Cozumel.

Set close to wonderful beaches close to a national park and coral reefs. The venue is set just 20 minutes' walk from Cozumel center.

Cozumel Palace offers a delightful view to its guests.

Cozumel airport can be reached in 5 minutes by car from Cozumel Palace.

Rooms

The property comprises 169 non-smoking rooms equipped with a separate toilet, TV, a minibar, a personal safe and a writing desk. The rooms look on to the city. Guests can also use a stove and coffee/tea makers.

Eat & Drink

A broad variety of international dishes is served at the 24-hour restaurant. The theme bar serves liquors, cocktails and juices. Rock 'n Java Caribbean Cafe and No Name Bar and Grill are situated in a resort area, about 50 meters from the venue.

Services

Offering car rental services, Cozumel Palace induces guests to explore the area.

Relax

The hotel offers a library, an indoor swimming pool and a sun deck to make your stay more enjoyable. On-site fitness facilities include a fitness centre, aerobics classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   5.  Number of rooms:   169.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Snorkeling
  • Aqua fitness
  • Handball
  • Volleyball
  • Bocce
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Swim-up bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Animation team
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage
  • Library

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Rainforest view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Separate sitting area
  • Dressing area
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
Extra bed USD 60
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Cozumel Palace Cozumel location
Show big map »

Hotel Address:

Av. Rafael E. Melgar Km 15 Zona Hotelera Sur, Quin, Cozumel, Mexico, 77600

Get directions
City Center
  • Cozumel
    1.4 km
Airports
  • Cozumel (CZM)
    4.1 km
Restaurants
  • Jimmy Buffett's Margaritaville (cuisine: American, Mexican, Caribbean)
    40 m
  • Senor Frogs (cuisine: International)
    40 m
Parks
  • Faro Celerain Eco Park
    40 m
Beaches
  • Punta Morena
    40 m
  • Ocean VIP Beach Club
    1.2 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    169

Hotel Awards

MexicanHOTEL AWARDSRecommendedCozumelCozumel Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Butler service
Cozumel Palace photos Room
Special Twin Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • 24-hour room service
  • Slippers
  • Private terrace
  • Spacious balcony
  • Balcony
  • Seating area
  • Ironing facilities
  • Dressing area
  • Butler service
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Hammock
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Concierge Level Room. ALL INCLUSIVE

Standard Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Cozumel Palace photos Room
Standard King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Cozumel Palace photos Room Suite
King Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Seating area
  • Ironing facilities
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Media:Wake up service
Holiday Home
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Loft Suite
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Suite|Loft Suite

Cozumel Palace photos Room
Suite
Sea view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Hot tub
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
Room Description:

Classic Suite Ocean Front. ALL INCLUSIVE

Junior Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
Family Suite
Ocean view
  • Max occupancy:

    2 persons

  • Check Prices
  • Bathroom:2 bathrooms
Superior Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Deluxe Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Marble bathroom
  • Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
Room Description:

330-square-feet, all of them beautiful furnished and decorated with elegant touches such as marble floors featuring  2 double beds and private balcony. Amenities include free internet for social media or a high-speed internet access (surcharge), 40” LED cable TV, telephone, minibar, coffee maker and in room safe ($). The marble bathroom includes a hair dryer and ironing set.

This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Comfort Two Room Lower Floors Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Seating area
  • Ironing facilities
  • Telephone
  • Turndown service
  • Bathroom:Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Bedding:Hammock
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Room Description:

The Ocean View Suite is located on the 1st & 2nd Floor, with an amazing ocean view. Choose from 1 King or 2 double beds. Enjoy the seating area, double whirlpool tub, in room wine, private bath with shower only, Most with balcony and hammock to relax in there.

Refresh yourself with the liquor dispenser containing whiskey, tequila, rum & vodka, mini bar containing sodas, bottled water & domestic beer. This suite includes satellite TV, purified water, CHI bath amenities, bathrobes & slippers. You will have digital safe (laptop size), individually-controlled A/C, coffee maker, direct dial telephone, alarm clock, hair dryer, iron and ironing board, wireless internet.

For your complete confort, they offer 24 Hour room service & Turndown Service, non-smoking rooms available and 2 physically challenged room.

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 y

Comfort Two Room Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Seating area
  • Ironing facilities
  • Telephone
  • Turndown service
  • Bathroom:Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Bedding:Hammock
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Room Description:

The ocean Front Suite is located on the 3rd & 4th Floor. Choose from 1 King or 2 double beds. Enjoy the seating area, double whirlpool tub, in room wine, private bath with shower only, and a balcony with a hammock to relax in front of the ocean.

Refresh yourself with the liquor dispenser containing whiskey, tequila, rum & vodka, mini bar containing sodas, bottled water & domestic beer. This suite includes satellite TV, purified water, CHI bath amenities, bathrobes & slippers. You will have digital safe (laptop size), individually-controlled A/C, coffee maker, direct dial telephone, alarm clock, hair dryer, iron and ironing board, wireless internet.

For your complete confort, they offer 24 Hour room service & Turndown Service, non-smoking rooms available and 2 physically challenged room.

Please Note: Children Fees

Children 0 to 3 years of age stay free.

Children 4 to 17 years pay the fo

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices

Cozumel Palace Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.3 km

Local attractions

  • Paradise Beach1.6 km
    Carretera Costera Sur Km 14.5
  • Playa Palancar1.7 km
    15 miles south of San Miguel
  • Alberto's Beach1.8 km
    Cozumel, Cozumel
  • Mr Sanchos Cozumel1.7 km
    South of downtown San Miguel on km 15 on the main road., Cozumel
  • Playa Mia Grand Beach Park1.8 km
    Carretera Costera Sur Km 15

Near the hotel

  • Faro Celerain Eco Park40 m
    Carr.Costera Sur Km 27
  • Punta Morena40 m
    Costera Este Highway
  • Ocean VIP Beach Club1.2 km
    Av. Rafael E. Melgar Km. 14.25
  • San Miguel Church 1.4 km
    Avenida Benito Juarez #180
  • Parque Nacional Arrecife Puerto Morelos - Puerto Morelos Reef40 m
    Av. Rafael e Melgar 1,2,3, Puerto Morelos
  • Dolphinaris Cozumel200 m
    Av. Rafael E. Melgar Zona 2 KM 1.5
  • Museo de la Isla de Cozumel1.3 km
    Avenida Rafael Melgar at Calle 4

Restaurants nearby

  • Jimmy Buffett's Margaritaville40 m

    Address: Av. Rafael Melgar No. 799
    Phone: + 52 (997) 872 0278

    71% likes this, based on 344 reviews
    Cuisine: American, Mexican, Caribbean
    Price Range: CAD 16 - CAD 32

  • Rock 'n Java Caribbean Cafe40 m

    Address: Av. Rafael E. Melgar 602-6

    73% likes this, based on 102 reviews

  • No Name Bar and Grill40 m

    Address: 628 Avenida Rafael Melgar
    Phone: 866-327-1389

    64% likes this, based on 44 reviews
    Cuisine: American, Mexican, Caribbean
    Price Range: CAD 10 - CAD 20

  • Senor Frogs40 m

    Address: Avenida Rafael E. Melgar #551
    Phone: 9878691658

    59% likes this, based on 223 reviews
    Cuisine: International
    Price Range: CAD 6 - CAD 31

  • Beachclub Buccanos Bar & Grill40 m

    Address: Playa San Juan km 4.5
    Phone: 529878720100

    83% likes this, based on 61 reviews
    Cuisine: Eclectic, Mexican

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    169

Hotel Awards

MexicanHOTEL AWARDSRecommendedCozumelCozumel Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Hotels nearby
Hotel B Cozumel
3 stars
5 km
Sunset Fishermen
4 stars
18 km
Hotel Kay
4 stars
18 km
Cities nearby

Cozumel Palace Reviews

Guest reviews are submitted by our customers after their stay at Cozumel Palace

Average guest rating

8.2out of 10
Fabulous
Based on 53 reviews

Rating by category:

Rooms
9.9
Value
9.3
Service
9.4
Location
9.6

Guest reviews

    How to reach hotel

    hotel Cozumel Palace Cozumel location
    Show big map »

    Hotel Address:

    Av. Rafael E. Melgar Km 15 Zona Hotelera Sur, Quin, Cozumel, Mexico, 77600

    Get directions
    City Center
    • Cozumel
      1.4 km
    Airports
    • Cozumel (CZM)
      4.1 km
    Restaurants
    • Jimmy Buffett's Margaritaville (cuisine: American, Mexican, Caribbean)
      40 m
    • Senor Frogs (cuisine: International)
      40 m
    Parks
    • Faro Celerain Eco Park
      40 m
    Beaches
    • Punta Morena
      40 m
    • Ocean VIP Beach Club
      1.2 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      169

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCozumelCozumel Palace

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge